Case Study


Uncovering the Factors Affecting Employee Sentiment

The client expressed a need for data procurement from multiple sources, seeking to glean insights into the prevailing sentiment and thematic trends among the employees of particular organizations

Resources Assigned
Project Type

Consulting Firm

Project Completion

The Problem

• The client had a requirement for conducting sentiment analysis for various critical themes, such as Culture and Values, Work-life Balance, Career Opportunities, and Learning, within specified organizations. • The challenges and opportunities of managing employee sentiment in Organization. • The client also desired information regarding the best qualities of organizations and areas on which they should focus more. • Finally, the need is to extract and analyse ratings of the organization over a particular period and monitor whether they had shown improvement or decline

The Solution

As a skilled data detective, team commenced investigation from the ground level by extracting data from various portals. Subsequently, we translated and processed the data to prepare it for further analysis. To better comprehend the collected information, we meticulously evaluated and assigned a sentence score to each and every review. In the following stage, we identified frequently used keywords and discerned the underlying themes, which we then scored with the aid of these keywords. Finally, utilizing statistical methods and advanced calculations, we summarized the findings of our analysis.

The Impact we created

• We systematically classify the sentiment associated with various themes as either positive, negative, or neutral. Furthermore, we augment our analysis by identifying additional themes through the use of relevant keywords present in the reviews. • We synthesized the collected data into concise and accurate summary tables, which effectively convey information regarding the ratings of the organization over the years. Additionally, we meticulously identified the themes that had a positive or negative impact on the organization and highlighted them in the summary tables.